You’re unable to open a secure website (https) on Firefox browser, and reloaded the page many times. If Firefox can’t access a secure site, you’ll see an error “Secure Connection Failed“. When you open a website on Firefox, it cross check the encryption certificate that website is using are actually secure. A website that uses HTTPS:// at the starting of its URL is said to be a secured website. If Firefox can’t establish a secure connection, you’ll see a error given below.
Secure Connection Failed
The connection to the server was reset while the page was loading
- The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
- Please contact the website owners to inform them of this problem.
This step by step tutorial will help you to fix “Secure Connection Failed” error in Firefox.
Disable SSL Security
Open Firefox browser, type about:config in the address bar, and press Enter.
A warning page would open, click “I accept the risk“.
Scroll down, and find the “security.ssl.enable_ocsp_stapling” in the page. You can also copy security.ssl.enable_ocsp_stapling from here to paste on the search bar of the open page.
Now set its value to be “False” by double clicking.
Security Software Conflict
If you’re using security products such as Avast or AVG, it may be intercepting secure connection by default. To fix “Secure Connection Failed” error, disable the interception of secure connections in your Avast or AVG settings.
Open Avast application and head to Settings by clicking the “Menu” in the top ringt hand corner.
On the setting window, click “Components” and click “Customize” next to Web Shield.
Now uncheck the box “Enable HTTPS Scanning” and confirm this by clicking “OK”
Note : If you’re using different antivirus, make sure that whether it is using “HTTPS” scanning or not.
Incorrect Date On System
If the date is not correct on your Device, this can cause Firefox to detect that the website’s security certificate is expired or invalid. You should ensure that your device clock is set to today’s date and time. To change the date of your device, type date and time settings on search and open the settings application.
Delete Certificate File
Open the Firefox browser and type the about:support in the address bar to open Troubleshooting Information.
In the “Profile Folder” section, click “Open Folder“.
Now delete the “Data Base File” namely cert8.db and cert9.db in the folder.
Restart your Firefox and it will fix “Secure Connection Failed” error.
Is there any other method to fix “Secure Connection Failed” in Firefox? Feel free to type in the comment section.